Rock River Valley Blood Center
  • 03-Nov-2020 to 02-Jan-2021 (CST)
  • Donor Care
  • Rockford, IL, USA
  • Hourly
  • Part Time

Rock River Valley Blood Center is looking to add to our team a part-time Donor Care Associate.

Are you are interested in working in a fun, friendly work environment where your role makes a difference in our community and in saving lives? Would you like to be part of our volunteer donor's positive experience? Are you customer service oriented and people-focused? If so, we invite you to apply today!   

The Donor Care Associate is responsible for providing a safe and positive post-donation experience for donors. Position plays an important role in providing a positive donation experience, providing refreshments in the canteen area along with observing donor for any adverse reaction. Donor Care Associate will handle respond to adverse reactions immediately in accordance with Rock River Valley Blood Center protocols. Successful candidate will provide quality customer service; offering and encouraging the donor to wait a sufficient amount of time after their donation to avoid adverse reaction. They will be courteous; visiting with donors prior to their departure and ensure a positive, safe experience for donors.  

Hours are: Monday - Thursday 3:00 p.m. to 7:30 p.m. and every Saturday from 6:30 a.m. to 1:30 p.m.

Position requires high school diploma or equivalent, one plus years' customer service experience, strong customer service and communication skills. Experience in health services preferred. Thank you for your interest in us!





Rock River Valley Blood Center
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