Rock River Valley Blood Center
  • 12-Sep-2022 to 12-Oct-2022 (CST)
  • Donor Services
  • Rockford, IL, USA
  • Hourly
  • Full Time

Excellent benefits package including health insurance, tuition reimbursement, 401K, paid lunch, vacation and holidays

Are you looking to put your excellent customer service skills to work in a fun, friendly environment where you're able to make a difference within our community and help save lives? Then we want to talk with you!

The Rock River Valley Blood Center is currently hiring a Donor Service Representative for our Mobile Blood drives. Donor Service Representatives support the center's mission to provide safe, high-value blood products and services to people in need. They do this by registering donors; confirming donor identity and accurately recording donor information. They answer calls and provide excellent customer service to the public as well as to other blood center employees. They also call donors to confirm and schedule blood collection appointments.

Successful candidate must have excellent customer service skills, be comfortable making phone calls, have strong verbal and written communication skills, be detail oriented and able to accurately enter data in to our systems. Time management skills and the ability to work as a team and independently are a must. High School Diploma or equivalent required. Clerical/administrative, customer service and outbound calling experience is highly preferred. This position is full-time and requires open availability Monday through Saturday.

We offer excellent benefits including medical, dental, vision, 401K, health club reimbursement, tuition reimbursement, PTO and Holiday Pay. Bilingual is a plus and offers a pay increase after completion of training.

To be considered an applicant, please apply with us today!


Rock River Valley Blood Center
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